Have you arrived at Istanbul Airport but want to avoid the tedious and hectic airport experience? Of course, you deserve more comfort. Our team, who will greet you at the boarding gate and escort you to your vehicle, looks forward to providing you with an elegant airport experience.
Greeting at the jet bridge
24-hour advance booking required. A 35% surcharge applies to reservations made or paid less than 24 hours before your flight.
No payment required to book. Receive your personalised quote first — pay only when you're ready to confirm.
Ages 12 and up count as adults. Children under 12 travel at a reduced rate. Infants under 2 are complimentary.
All airlines welcome. Our service is available to passengers on any airline and any cabin class at Istanbul Airport.
Istanbul Airport is one of the world's busiest hubs, welcoming millions of passengers every year. Between long walks from the gate, crowded passport queues and busy baggage halls, arriving here can feel overwhelming. That is exactly why our arrival service exists.
Greeted at the Jet Bridge. No searching for signs or directions. Your personal agent is waiting right at the jet bridge exit the moment you step off the aircraft, holding a name sign.
Skip the Passport Queue. We take you through the fast-track passport control lane, cutting what is typically a 40–50 minute wait down to just 3–4 minutes.
Door-to-Door Escort. From luggage collection at the carousel to your waiting vehicle — our team handles every step so you can relax from the moment you land.
An Airport Meet and Greet service is a personalized airport assistance service designed to make your arrival, departure, or transit experience smoother, faster, and more comfortable in Istanbul Airport. A professional agent greets you at exit of the jetbridge and guides you through every stage of the airport process including passport control, security, baggage claim, and transportation connections.
What makes it special is the level of comfort, efficiency, and peace of mind it provides. Instead of navigating crowded terminals or dealing with long queues on your own, you enjoy a seamless, stress-free journey handled by experts.
It's especially valuable for business travelers, families, elderly passengers, VIP guests, and anyone who values time, convenience, and personalized care.
Your IGA-accredited agent meets you at the jet bridge exit, the first point inside the secure zone, holding a name sign. From there you are escorted by private buggy through fast-track passport control to your waiting vehicle — effortlessly.
Your IGA-accredited agent meets you at the jet bridge exit, the first point inside the secure zone, holding a name sign. They are there within 2 minutes of the gate opening.
Name sign readyA private electric buggy takes you from the arrival gate to fast-track passport control. Dedicated buggy lanes cut a 15–20 minute walk down to 4–6 minutes.
Private, not a shuttleYour agent takes you straight to the fast-track passport control zone, so you clear immigration without waiting in the regular line.
Fast-track laneOur team collects your luggage from the conveyor belt and escorts you to your vehicle.
Door-to-doorMany travelers have these questions in mind:
We provide private transfer service from your hotel to the airport or vice versa, or even from Sabiha Gökçen Airport to Istanbul airport. We can complete your welcoming and farewell services with an airport transfer.
Review our Istanbul airport transfer servicesWould you like to receive service in a private terminal and lounge? We present you the General Aviation Terminal. This is a special service for you in a private terminal without getting into the busy atmosphere of the main terminal building.
For a limited number of select passengers
C-VIP Terminal Arrival Package
Turkish Airlines is flying to most countries. We offer special prices for Turkish Airlines Classic, Classic Plus, Elite, Elite Plus Members and all other passengers.
All passengers can use our Istanbul airport services regardless of airlines and classes.
Straight answers before you book.
Office hours Monday–Sunday, 9:00–21:00. +90 216 515 49 10
Quick contact via WhatsAppA greeting at the jet bridge with your name on an iPad, a private buggy to passport control, fast track passport control, help through customs, a baggage porter at the carousel and an escort to your private chauffeured vehicle at the terminal exit.
Right at the jetbridge exit as you step off the aircraft. Our staff hold an iPad with your name on it, so you don't have to look around.
A minimum of 45 minutes. At passport control you use a special checkpoint, which takes 3–4 minutes at most while other passengers wait in the long line.
No. It isn't a shuttle; it's a private trip just for you and your family, from the boarding bridge exit to fast track passport control, with space for your carry-on luggage.
Please send your reservation request at least 24 hours before your flight. A 35% surcharge applies to reservations made or paid less than 24 hours in advance.
Yes. We provide private transfers from your hotel to the airport or vice versa, and from Sabiha Gökçen Airport to Istanbul Airport, combined with your welcome or farewell service.
No. All passengers can use our Istanbul Airport services regardless of airline and class. Turkish Airlines Classic, Classic Plus, Elite and Elite Plus members get special prices.
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