Tight connections and separate tickets — handled. Your personal agent meets you at the jet bridge, escorts you through transit security and delivers you to your departure gate by private buggy.
24-hour advance booking required. A 35% surcharge applies to reservations made or paid less than 24 hours before your flight.
No payment required to book. Receive your personalised quote first — pay only when you're ready to confirm.
Ages 12 and up count as adults. Children under 12 travel at a reduced rate. Infants under 2 are complimentary.
All airlines welcome. Our service is available to passengers on any airline and any cabin class at Istanbul Airport.
Istanbul Airport handles millions of transit passengers every year. Between tight connection times, separate-ticket bookings and the sheer size of the terminal, a layover here can feel overwhelming. That is exactly why our transit service exists.
Met at the Jet Bridge. No wandering through unfamiliar terminals. Your personal agent is waiting at the jet bridge exit the moment you step off your arriving flight.
Priority Through Transit Security. We guide you through dedicated fast-track lanes at the transit security checkpoint, cutting the queues and saving you valuable connection time.
Private Buggy to Your Gate. When it's time to board, a private electric buggy takes you from the lounge straight to your departure gate — no rushing, no guessing.
Your personal agent is waiting right at the jet bridge. From there you are escorted through priority transit security, given time to relax in premium facilities, and delivered to your departure gate by private buggy — effortlessly.
Your personal agent is waiting right at the jet bridge with a name sign, so you are recognized the moment you step off the jetbridge.
Name sign readyWe take you through priority lanes at the transit security checkpoint, so you move from your arrival terminal to your departure area quickly and without queues.
Priority lanesOnce you are airside, enjoy the lounge or the terminal at your own pace. Your agent tracks your flight in real time, so you can rest without watching the screens.
Real-time trackingWhen boarding begins, your agent meets you at the lounge or an agreed meeting point and takes you by private buggy straight to your departure gate.
Buggy to the gateLong layover? Combine your transit meet & greet with a private transfer to the city center and back. Our driver picks you up after passport control and returns you to the terminal in time for your onward flight.
Review our Istanbul airport transfer servicesFor a limited number of select passengers
C-VIP Terminal Transit Package
Turkish Airlines is flying to most countries. We offer special prices for Turkish Airlines Classic, Classic Plus, Elite, Elite Plus Members and all other passengers. If you are planning to fly with Turkish Airlines, you can immediately book Meet & Assist services we offer to Turkish Airlines guests.
All passengers can use our Istanbul airport services regardless of airlines and classes.
Straight answers before you book.
Office hours Monday–Sunday, 9:00–21:00. +90 216 515 49 10
Quick contact via WhatsAppA personal assistance service for passengers connecting through Istanbul Airport. Your agent meets you at the jet bridge of your arriving flight and escorts you through transit security, optional lounge access and buggy transfer to your departure gate.
Right at the jet bridge exit of your arriving flight — the first point inside the secure zone. They will be holding a name sign so you are recognized immediately.
A minimum of 35 minutes. You bypass the transit security queue through priority lanes and the buggy cuts a 15–20 minute walk down to 4–6 minutes.
Yes. Once you are airside, your agent can escort you to the lounge where you can relax until boarding time. Your agent monitors your flight in real time.
Absolutely. Separate-ticket connections are our speciality. We handle the baggage re-check and guide you through any additional checkpoints that separate-ticket passengers need to clear.
Please send your reservation request at least 24 hours before your flight. A 35% surcharge applies to reservations made or paid less than 24 hours in advance.
Your agent monitors all arriving flights in real time. If your flight is late, your agent adjusts their schedule and is still waiting at the jet bridge when you arrive.
No. All passengers can use our Istanbul Airport services regardless of airline and class. Turkish Airlines Classic, Classic Plus, Elite and Elite Plus members get special prices.
That is exactly what this service is for. Your agent knows the fastest routes and priority lanes. Combined with a private buggy, even connections under 90 minutes can be managed comfortably.
Join our partner network and offer premium Istanbul airport services to your clients — meet & greet, fast track, lounge and VIP transfers, delivered under one trusted operator.
Making connections at Istanbul Airport?
