Safe and supervised airport escort for children traveling alone. A dedicated agent accompanies your child from arrival to boarding — you'll know they're in safe hands every step of the way.
Dedicated escort for your child
24-hour advance booking required. A 35% surcharge applies to reservations made or paid less than 24 hours before your flight.
No payment required to book. Receive your personalised quote first — pay only when you're ready to confirm.
Ages 12 and up count as adults. Children under 12 travel at a reduced rate. Infants under 2 are complimentary.
All airlines welcome. Our service is available to passengers on any airline and any cabin class at Istanbul Airport.
Flying solo can be an exciting adventure for young travelers, but for parents, ensuring their comfort and safety is paramount. At Istanbul Airport, we understand these concerns and offer a comprehensive Unaccompanied Minor Assistance Service to make your child's journey seamless and stress-free.
Our dedicated agent stays with your child from arrival at the airport through boarding the plane. We handle priority check-in, passport control, baggage, lounge access and keep you updated on your child's progress with every step — providing complete peace of mind.
The service is available for arrival, departure and transit at Istanbul, Sabiha Gökçen, Bodrum, Dalaman and Antalya airports.
From arrival at the airport to boarding the plane, your child will be accompanied by a trained, dedicated agent who stays by their side at all times.
Always supervisedWe cater to each child's individual needs, age and flight details, ensuring a smooth and comfortable experience tailored to them.
Tailored careSkip the queues and enjoy expedited service, minimizing wait times and pre-flight anxiety. Your child goes through the fast-track passport control lane.
No queuesRelax and wait for the flight in a comfortable lounge with access to refreshments, entertainment and a safe, supervised environment.
Comfort & entertainmentWe assist with luggage collection and check-in, ensuring your child's travel essentials are secure throughout their journey.
Luggage taken care ofWe keep you updated on your child's progress with every step, from check-in to boarding, providing complete peace of mind.
Real-time updatesYour child's dedicated agent meets them at the agreed point and accompanies them through every airport procedure until they are safely on their way.
Our dedicated agent meets your child at the jet bridge (arrival) or at the airport entrance (departure), holding a name sign. They introduce themselves and put your child at ease.
Name sign readyPriority check-in if departing, then escort through fast-track passport control — skipping all queues. Your child is never left unattended.
Priority laneWhile waiting for the flight, your child relaxes in a comfortable lounge with refreshments and entertainment. Our agent stays with them at all times.
Supervised waitingOur agent escorts your child to the gate, ensures they board safely, and coordinates with airline cabin crew for handover. You receive a confirmation once your child is on board.
Safe handoverAdd a private transfer to ensure your child is safely picked up or dropped off door-to-door. Our agent can coordinate the entire journey — from your home to the boarding gate, or from the jet bridge to the designated guardian.
The Unaccompanied Minor service is available for all flights at Istanbul Airport, regardless of time, airline or travel class.
Service available for children aged 2 to 17 traveling alone. Age-appropriate care and attention provided for each child.
Please book at least 48 hours before the flight. Include the airline's UM documentation when available.
Available at Istanbul (IST), Sabiha Gökçen (SAW), Antalya, Bodrum and Dalaman airports.
Straight answers before you book.
Office hours Monday–Sunday, 9:00–21:00. +90 216 515 49 10
Quick contact via WhatsAppOur Unaccompanied Minor (UM) Assistance Service provides a dedicated, trained agent who accompanies your child throughout their entire airport journey — from arrival to boarding, including check-in, passport control, lounge and gate escort.
The service is available for children aged 2 to 17 traveling alone. We provide age-appropriate care and attention for each child.
You can book through our website quote form, via email at booking@istanbulmeetandgreetservice.com, or by calling +90 216 515 49 10. We recommend booking at least 48 hours before the flight.
Please provide your child's flight details, passport information, and the airline's Unaccompanied Minor form if applicable. We also need the contact details of the sending and receiving guardians.
Yes. Your child's dedicated agent stays with them from the moment they meet until the child boards the aircraft (departure) or is handed over to the designated guardian (arrival). They are never left alone.
Absolutely. We keep you updated on your child's progress at every step — from check-in through boarding. You'll receive real-time updates via phone or WhatsApp.
Yes. We offer Unaccompanied Minor assistance at Istanbul Airport (IST), Sabiha Gökçen (SAW), Antalya (AYT), Bodrum (BJV), and Dalaman (DLM) airports.
In case of unexpected delays, our agent stays with your child and ensures their well-being throughout the wait. We keep you informed about the situation and any changes to the schedule.
Your child's safety is our priority.
