Is it time to go home? Don't worry — we'll greet you as soon as you arrive at the terminal and accompany you to your boarding gate. From luggage handling and priority check-in to expedited passport control and a pleasant time in the lounge.
24-hour advance booking required. A 35% surcharge applies to reservations made or paid less than 24 hours before your flight.
No payment required to book. Receive your personalised quote first — pay only when you're ready to confirm.
Ages 12 and up count as adults. Children under 12 travel at a reduced rate. Infants under 2 are complimentary.
All airlines welcome. Our service is available to passengers on any airline and any cabin class at Istanbul Airport.
Walking through one of the world's largest airports shouldn't feel like a marathon. Our service is designed to turn a stressful departure into a smooth, effortless walk. Here is how we redefine your airport experience:
A Friendly Face at the Gate. You won't have to wander around looking for directions. We greet you right at the terminal entrance with a personalised sign, so you feel at home from the moment you step out of your car.
Whisking You Through the Crowds. We know the shortcuts. Our agents guide you through dedicated fast-track lanes, helping you bypass the long queues at passport control and security.
Heavy Lifting? Leave it to Us. Don't worry about struggling with heavy bags. We collect your luggage directly from your vehicle and handle all carrying procedures on your behalf.
Your IGA-accredited agent and a dedicated baggage porter meet you outside the departures terminal. From priority check-in and fast-track processing to lounge access and private buggy transfer to your gate — every step is handled for you.
Your IGA-accredited agent and a dedicated baggage porter meet you at the first available meeting point outside the departures terminal. They take charge of all your luggage before you enter the building.
Name sign readyYour agent escorts you through priority terminal entry and handles luggage check-in at the airline counter. You then go directly to the fast-track passport and security corridor, bypassing standard queues that average 40–50 minutes at peak hours.
Priority lanesFast-track processing takes about 5 minutes on average. Your agent then escorts you to the IGA Lounge in the customs area and assists with VAT refund procedures at the tax refund office, which handles Turkish Airlines and other airline passengers in separate queues.
IGA LoungeWhen it is time to board, your agent collects you from the lounge and takes you to your gate by private electric buggy from the duty-free zone station. The transfer takes 4–6 minutes, whatever your concourse (A-F).
Buggy to the gateCombine your departure meet & greet with a private transfer. Our driver picks you up from your hotel, and our team is ready and waiting at the terminal entrance when you arrive.
We provide private transfer service from your hotel to the airport, including Sultanahmet, Taksim, Nişantaşı and the Asian side.
Review our Istanbul airport transfer servicesWould you like to receive service in a private terminal and lounge? We present you the General Aviation Terminal. This is a special service for you in a private terminal without getting into the busy atmosphere of the main terminal building.
For a limited number of select passengers
C-VIP Terminal Departure Package
Turkish Airlines is flying to most countries. We offer special prices for Turkish Airlines Classic, Classic Plus, Elite, Elite Plus Members and all other passengers. If you are planning to fly with Turkish Airlines, you can immediately book Meet & Assist services we offer to Turkish Airlines guests.
All passengers can use our Istanbul airport services regardless of airlines and classes.
Straight answers before you book.
Office hours Monday–Sunday, 9:00–21:00. +90 216 515 49 10
Quick contact via WhatsAppGreeting at the departure terminal entrance, luggage handling from your vehicle, priority terminal access and check-in, fast-track security and passport control, Istanbul Airport lounge access, and a buggy escort to your departure gate.
Our team waits for you at the Istanbul International Departure Terminal entrance. If you arrive by private transfer, we coordinate with your driver in advance so the handoff is seamless.
A minimum of 40 minutes. You bypass the terminal entry queue, check-in queue, and passport control line through dedicated priority lanes.
Yes. After clearing passport control and security, we escort you to the largest lounge at Istanbul Airport where you can relax, eat and refresh until boarding time.
Please send your reservation request at least 24 hours before your flight. A 35% surcharge applies to reservations made or paid less than 24 hours in advance.
Absolutely. We provide private transfers from your hotel to the airport. Your driver will bring you to the terminal, and our team will be waiting at the entrance — a fully coordinated door-to-gate service.
No. All passengers can use our Istanbul Airport services regardless of airline and class. Turkish Airlines Classic, Classic Plus, Elite and Elite Plus members get special prices.
A private terminal away from the main building. We greet you at the GAT entrance, handle check-in and passport control privately while you enjoy fine dining, then drive you to the aircraft by private vehicle.
Your agent stays with you throughout. If the delay is significant, you continue to enjoy the lounge until the new boarding time — no extra charge for waiting.
Hurry up! Contact us today and get
