Layovers at Istanbul Airport with flights on separate tickets can be tricky. Let us handle the luggage re-check, terminal navigation, passport control and gate-to-gate escort — so you never miss your connection.
Private transfer service
VIP airport greeting. Personal meet at the gate with fast-track through security and passport control.
Private Mercedes fleet. Chauffeur-driven transfers between airport, hotel, meetings and events.
Translator services. Professional interpreter for your business meetings and factory visits.
Full concierge. Hotel booking, restaurant reservations, event planning and more.
When you have a layover at Istanbul Airport with flights purchased on different tickets, you face specific challenges: luggage does not transfer automatically, you may need to clear customs and re-enter security. Our gate-to-gate assistant handles all of this seamlessly.
Allow at least 2 extra hours for the luggage collection and re-check process. Our assistant speeds this up with fast-track access, but having buffer time is always recommended. We also monitor your connecting flight for any changes.
Send us both flight details — arrival and departure — plus the number of passengers and bags.
We calculate the time needed, arrange fast track and buggy, and brief your assistant on the full connection plan.
Your assistant meets you at the arrival gate, collects luggage with you and fast-tracks through customs and re-check.
We escort you through security to your departure gate. If you have time, we can arrange lounge access or Sleepod rest.
Even on the same airline, separate bookings may not connect luggage. We ensure smooth re-check at the transfer desk.
Flying in on one airline, out on another? We handle customs clearance, luggage collection and full re-check-in.
Connecting from a domestic Turkish flight to an international departure requires customs. We escort you through the process.
Extended wait? We can add lounge access, Sleepod rest or even a short Istanbul city tour to your layover experience.
Tight connection with separate tickets? We prioritize speed — fast track, buggy and direct escort to minimize transit time.
Traveling with kids and separate tickets? We handle all luggage and paperwork while you focus on the family.
If both flights are Turkish Airlines with 20+ hour layover, luggage transfer may be possible. We negotiate this at check-in for you.
If you need to exit the transit area to re-check bags, you may need a Turkish visa. We advise on requirements before your trip.
Combine layover assistance with our full Transit Meet and Greet — greeting at the gate, fast-track passport, private buggy, luggage handling and escort to your departure gate. The complete connection solution.
Straight answers before you book.
Generally no. When flights are on separate tickets, airlines will not transfer luggage automatically. You need to collect your bags after the first flight, clear customs and re-check them. Our assistant handles this entire process with fast-track access.
With separate tickets, allow at least 3 to 4 hours for your connection. You need time for luggage collection, customs, re-check-in and security. With our fast-track service, we can reduce this, but buffer time is always recommended.
If you stay in the transit area, typically no visa is needed. However, if you need to exit to collect and re-check luggage (common with separate tickets), you may need a visa depending on your nationality. We advise on this before your trip.
Absolutely. This is one of our most common scenarios. We meet you at the arrival gate, help collect luggage, escort you through customs and immigration, and re-check you in for your departure flight on the other airline.
Our team monitors all flight statuses in real time. If your arrival is delayed, we adjust the plan immediately and communicate with your departure airline if needed. We do everything possible to make your connection.
Yes. If you have a longer layover, we can arrange lounge access, Sleepod rest or even a short Istanbul city tour. Just let us know your layover duration and preferences.
Yes. We regularly assist families with children making connections on separate tickets. We handle all luggage and paperwork while you focus on the kids.
Our gate-to-gate transit assistance starts from 355 euros per person, including fast track, buggy ride and personal escort. Contact us with your flight details for an exact quote.
Connecting flights, connected with ease.
